Last Updated: October 1, 2025
1. Introduction
Welcome to ExamKP ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website and mobile applications (collectively, the "Platform").
By using the Platform, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Platform.
2. Information We Collect
2.1 Information You Provide to Us
When you register for an account, we collect:
- Personal Information: Name, email address, phone number
- Profile Information: Target exams, preferred subjects, profile picture (optional)
- Academic Information: Quiz responses, progress data, study patterns, XP points
- Payment Information: When you subscribe to paid plans (processed securely by third-party payment processors)
2.2 Information from Third-Party Social Media Services
When you sign in using Google or Facebook ("OAuth Providers"), we receive:
- From Google: Your name, email address, profile picture, and unique Google ID
- From Facebook: Your name, email address, profile picture, and unique Facebook ID
- OAuth Tokens: Access tokens and refresh tokens to maintain your login session
We only request the minimum permissions necessary to create and maintain your account. You can revoke our access to your social media accounts at any time through your account settings on the respective platforms.
2.3 Automatically Collected Information
- Usage Data: Pages visited, features used, time spent on Platform, study sessions
- Device Information: IP address, browser type, operating system, device identifiers
- Cookies and Tracking: We use cookies and similar technologies to enhance user experience
- Study Analytics: Quiz performance, completion rates, learning patterns
3. How We Use Your Information
We use your information for the following purposes:
- Account Management: Create and manage your account, authenticate your identity
- Platform Functionality: Provide access to quizzes, lessons, study groups, and other features
- Personalization: Customize content based on your target exams and preferred subjects
- Progress Tracking: Track your learning progress, XP points, and achievements
- Communication: Send you notifications, updates, and educational content
- Payment Processing: Process subscriptions and handle billing
- Analytics: Analyze usage patterns to improve our Platform
- Security: Detect and prevent fraud, abuse, and security incidents
- Legal Compliance: Comply with legal obligations and protect our rights
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
- Payment Processors: Paystack, Airtime2Cash (for subscription processing)
- Cloud Hosting: For storing and processing data
- Analytics Services: To understand Platform usage
- Communication Services: For sending emails and notifications
4.2 Study Groups
When you join study groups, your name, profile picture, and study progress may be visible to other group members.
4.3 Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information:
- Encryption: Data is encrypted in transit (HTTPS/TLS) and at rest
- Authentication: Secure authentication using OAuth 2.0 and JWT tokens
- Access Controls: Strict access controls and authentication requirements
- Regular Updates: We regularly update our security practices and software
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide you with our services
- Comply with legal obligations
- Resolve disputes and enforce our agreements
- Maintain business records and analytics
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Data Portability: Request your data in a portable format
- Opt-Out: Unsubscribe from marketing communications
- Withdraw Consent: Revoke OAuth permissions or account access
To exercise these rights, contact us at privacy@examkp.com or through your account settings.
8. Children's Privacy
Our Platform is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
10. Third-Party Links
Our Platform may contain links to third-party websites (e.g., YouTube for video lessons). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Platform after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
ExamKP Platform
Email: privacy@examkp.com
Support: support@examkp.com
For data protection inquiries, please include "Privacy Request" in your email subject line.
Google OAuth Specific Disclosures
When you use "Sign in with Google," we comply with Google's OAuth 2.0 Policies:
- We only request access to basic profile information (name, email, profile picture)
- We do not access your Google account data beyond what's necessary for authentication
- You can revoke our access at any time through your Google Account Permissions
- We store your Google ID and tokens securely to maintain your login session
- We do not share your Google information with third parties except as disclosed in this policy